Operations Technician 2 - Swing Shift

Onsite in Tampa, FL SHIFT M-F 2pm - 10pm The Operations Technician 2 (O) is responsible for providing exceptional 24x7 data center support for internal and external customers. Primary responsibilities include installations, troubleshooting, monitoring, and documentation.

Primary Responsibilities

• Work directly with colocation customers to isolate and troubleshoot issues as necessary.
• Responsible for the installation and troubleshooting of all copper and fiber cross connects and run bundles of cables throughout a data center.
• Layer 1 cable testing, including light testing, continuity Transmit/Receive, DB Loss Level, head-to-head testing. Terminate and test cabling using various connectors (LC/SC, RJ45).
• Thoroughly document all work within a ticket system in support of customer requests and execution of installation tasks.
• Manage and prepare incoming and outgoing customer tape ...