Department: Operations/Production/Manufacturing

Full-time or Part-time: Full-Time

Job Type: Employee

• BG and BU: Amcor Flexibles Europe, Middle East & Africa (AFEMEA)
• Function: Operations
• Sub-Function: Customer Service
• Line Manager’s Job Title: Customer Service Team Leader/Customer Service Manager
• Contract: Permanent – 40h/ week

Job Purpose

The Customer Service Representative is the central point of contact between our customers and Amcor and is therefore a central figure to deliver the best possible customer experience. This role is to be held by a person who has a very customer centric mindset (both with internal and external customers) and can work independently as part of a local and remote team. The role requires autonomy, a high level of self‑organization and the ability to manage and communicate to various stakeholders at different levels by building relationships with internal and external...