Security Operations Center – Operator (2nd Shift: 2PM–11PM) – Jacksonville, TX

Starting Pay: $18/hour

Position Overview

As an SOC Operator, you’ll play a direct role in protecting our stores by monitoring live activity across the country from our Jacksonville, TX SOC and taking real-time action using in-store technology to deter suspicious behavior and prevent theft.

SOC Operators don’t just observe – they take action in real time to stop theft in progress while supporting store teams, influencing behavior, and reducing loss.

This is a fun, team-driven environment where focus, awareness, and communication matter, with collaboration across SOC teams in Texas and Florida. The best fit for this role is someone who enjoys staying engaged, working as part of a team, and taking an active role in supporting store operations.

Duties and Responsibilities