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Opportunity Engagement Lifecycle (OEL) – Centre of Excellence (CoE) – Level 2

The Opportunity Engagement Lifecycle (OEL) Centre of Excellence Level 2 is a professional role that ensures accurate and timely completion of operational tasks across client engagements while taking full ownership of assigned activities. Working closely with Engagement Business Partners (EBPs), this role drives profitable growth and effective service delivery, advocates for process improvements, and supports change initiatives. Level 2 team members act as knowledge resources, mentor junior colleagues, and help embed new ways of working.

Three focus Pillars of the role