Act as the primary liaison between doctor and patient, establishing a great rapport with all eye exam patients
Perform preliminary clinical data collection (including but not limited to: autorefraction, visual acuity, eye pressure, pupil testing, ocular motility testing, retinal imaging, and lensometry)
Support with in person and video assisted eye exam appointments as available
Support new contact lens wearers through delivering insertion and removal training. Additionally, train additional team members (as directed by the Store Leader) on how to deliver insertion and removal training
Support the patient and store team through each step of the booking process with appointment confirmation, annual exam outreach, and contact lens follow up to ensure the patient has a seamless appointment experience
Efficiently manage the flow of our patients through the eye exam process
Provide support to the docto...
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