Oracle B2B Service Cloud Consultant

San Jose CA Onsite

Oracle Fusion B2B Service Cloud –

At least 5 years of experience in implementation .

Customer Management

Lead/Opportunity Management

Service Request Management

Service Level Agreements

Installed Based Assets

Field Service Work Orders

Knowledge Management

SLA, Milestones

Coverage Management

Custom Object Definition

Management

Object Functions

Object Workflows

Triggers

Screen - Custom Layouts

Web Services

Registration

Invocation

Response Management

Fusion BI Publisher Reports

Data Model Creation

Reports using standard and custom Subject areas

Digital Customer Service (DCS) – Preferred

Knowledge on Integrating B2B Service with Oracle Field Service

Strong Programming skills, as well as the ability to review complex ...