We are seeking an experienced Oracle EBS Application Support Lead to own the day-to-day delivery of L1 and L2 support operations. In this role, you will serve as the primary point of contact for the client, lead and mentor a support analyst team, own service delivery KPIs, and act as the functional escalation bridge to the L3 engineering team.
If you combine deep Oracle EBS functional knowledge with strong leadership and client communication skills - we want to hear from you!

Responsibilities

Team Leadership & Mentoring

Client & Stakeholder Communication