Job Responsibilities :

• Demonstrate strong analytical skills, problem-solving/debugging skills
• Communicate highly technical concepts verbally and in writing
• Manage assigned work tickets based on priority
• Successfully manage multiple workstreams simultaneously
• Oracle SR management including escalations
• Dedication to innovation
• Invest educational time in new Oracle solutions
• Develop strong rapport and gain trust of client base
• Guide and mentor clients on usability of Oracle Cloud
• Research and analyze existing systems and processes; identifying data and process flows and integration points; articulate modification risks and barriers; recommending project approaches
• Conduct gap analysis between delivered functionality and client requirements and recommend technical/function...