Role1 : Oracle Fusion HCM Techno-Functional Integration Production Support
- Provide L2/L3 support for integrations built on Oracle Integration Cloud (OIC).
- Monitor, troubleshoot, and resolve integration failures within defined SLAs.
- Perform root cause analysis (RCA) for recurring integration issues.
- Handle incidents, service requests, and change requests related to integrations.
Fusion HCM & Payroll Integrations
- Support inbound and outbound integrations related to Core HR, Payroll, Absence, Benefits, Learning, Recruitment (as applicable).
- Support common HCM/Payroll integrations such as Employee master data, Payroll inputs and outputs, Costing and GL integrations, Third‑party payroll/bank/WPS integrations.
- Troubleshoot issues related to HCM Extracts (HDL / HSDL based feeds) and Payroll flows and ESS jobs.
OIC Development & Enhancements