Purpose: Responsible for daily management of customer orders and fulfillment from Purchase Orders to Receiving to shipment. Ensure sales orders are properly launched in BaaN, maintained, and closed.

Key Area of Responsibilities:

• Communicate and align with Account Manager (AM)/Program Manager (PM) on the Purchase Order (PO) received & program delivery schedule to confirm order before triggering Product Realization Flow (PRF) Eflow.
• Provide feedback to AM/PM if there are changes for the next course of action.
• Assist the finance team with invoice disputes or any issues related to Sales Orders (S/O) such as GST code and credit notes.
• Maintain a proper and systematic filing system for Customer PO, PRF forms.
• Act as the focal person to acknowledge and process new/revised PO from customers.
• Highlight discrepancies found in PO to Account Manager and execute the next step of action as advise...