Job Title: Order Entry SpecialistJob Description
The Order Entry Specialist plays a key role in accurately processing customer orders, managing order backlogs and pricing, and supporting strong customer relationships. This position focuses on timely and precise data entry, effective communication with customers and internal teams, and consistent enforcement of policies and procedures to ensure smooth quote-to-order workflows and high-quality customer service.
Responsibilities

+ Maintain accurate order backlogs, including correct dates and up-to-date status information.

+ Support and monitor margins by product group to help ensure accurate pricing and profitability.

+ Respond promptly to customer inquiries, address complaints, and nurture positive customer relationships.

+ Collaborate effectively with all departments to maintain strong internal working relationships.

+ Apply and reinforce company policies and procedures throughout the q...