Principal Function: The Order Fulfillment Specialist - Customer Success plays a critical role in efficiently receiving, reviewing, and processing all inbound customer purchase orders.
This position ensures seamless coordination between customers, sales and internal teams, facilitates accurate order entry and timely fulfillment, and contributes to maintaining organized, compliant, and accurate internal processes.
Essential Duties and Responsibilities: Duties include, but are not limited to:
1. Customer Order Processing
- Receive, review, and validate customer purchase orders to ensure accuracy of pricing, contractual terms, delivery requirements, and compliance with internal policies.
- Request and coordinate product allocation, confirm material availability, and enter customer orders accurately into internal systems while monitoring order status through fulfillment.
- Proactively track and resolve order delays or discrepancies, collaborating cross-functionall...