Join our dynamic Customer Service team and be the friendly voice that turns customers into advocates! We're looking for enthusiastic professionals ready to make a real difference in our customers' daily experiences.
What will you do:
* Support customers and sales teams by managing order processing, addressing pre-sales and post-sales queries, and providing essential information about stock levels, credit, logistics, and products
* Handle customer service requests through multiple channels while identifying opportunities to enhance customer satisfaction
* Process and administrate orders while maintaining high accuracy standards
* Participate in revenue generation activities including lead qualification and outbound campaigns
* Create and manage sales opportunities for our teams and partners
What will make you successful:
* Strong customer service orientation with excellent communica...