Position Overview
**Order Management Specialist:**
Responsible for implementing sales orders diligently to ensure timely delivery of ordered goods to the customer, working under general supervision.
**Your role:**
+ Coordinates and oversees manual and automated sales orders across all channels, including returns, ensuring end-to-end order management and process integrity.
+ Manages the administrative flow of sales orders from intake to revenue recognition, monitoring order status, handling exceptions, and ensuring operational continuity.
+ Ensures timely and accurate invoicing by monitoring pending invoices, resolving issues with stakeholders, and preventing billing delays.
+ Processes requests in line with established procedures, including returns, credits, debits, and free-of-charge transactions, ensuring accurate and compliant execution.
+ Collaborates proactively with internal departments to resolve issues, maintain accurate sales order records, prevent escalations, and support ...