Manage customer orders within 48 hours of receipt, ensuring accuracy and adherence to key customer dates (e.g., RAD, MABD).

Communicate service issues to internal and external stakeholders in a timely and proactive manner.

Utilize SAP and third-party systems to navigate and research order execution and data.

Partner with Supply Chain to identify root causes of issues and implement solutions to mitigate non-compliance charges.

Administer the quote process and maintain regular dialogue with Credit, Sales, and Logistics teams to prevent ...