Job Description
This Order Processing Analyst will be responsible for ensuring the security and accountability of inventory through transaction documents, process and procedure verification, and system review. They will develop and execute replenishment strategies, conduct physical inventories and leads cycle counts. Analyzes and when able, corrects cycle count discrepancies. They will complete audits for incoming and outgoing shipments to assure quality and accuracy. They will also compile and document all transactions for data entry. will be responsible for providing courteous and professional customer service in response to incoming phone calls for spare parts quotes, order placement, repair and warranty service, tracking of orders/shipments, address billing inquiries, etc. They will manage customer accounts including SMI (Supplier Managed Inventory) programs, as well as advise customers on deliveries and investigate shipping issues. They will be expected to maintain professional...