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Order to Cash Analyst (Korean Speaker)

Company

Accenture

Location

, selangor, malaysia, selangor

Posted

June 28, 2026

Position Overview

  • Supervise the daily operation on OTC process
  • Daily operational performance management and meet targets including Service Level Agreements with client;
  • Achieve client’s Service Satisfaction at the level of client’s management and also end-users;
  • Facilitate the operational Change Request (CR) process;
  • Build team succession and make it effectively;
  • Provide a holistic view of service delivery to the client;
  • Act as a clear escalation route to the client for service related issues and facilitate resolution of issues
  • Support Ad Hoc contractual projects for the client in line with the nominated project team;
  • Initiate and own continuous improvement projects within area of his/her responsibility;
  • Ensure compliance of the dedicated unit to Accenture policies and procedures applicable for the dedicated unit
  • Work with OE support team ;
  • Sound Operations management experience (inc...

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