Position Purpose

Managing customer orders and customer enquiries while highly driving efficiency and accuracy

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This position is responsible fo

• r…
  Timely and accurate entry of Orders into SAP to ensure customer satisfact
• ionSupport customer order queries across all ordering method types (phone, email, web portal and E
• DI)Meet set KPIs ensuring all performance targets are achie
• vedIdentify and help drive business opportunities to improve efficiency and service with our customers, internal business and stakehold
• ersAttending to Inbound calls and emails in a prompt and professional man

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Key Accountabili

• ties
  Support strategies, processes, systems use, procedures and schedules to enhance customer service capability whilst ensuring costs stay within budgeting restr
• aintsFollow ...