Professional Experience: • POS Support: 5+ years of L2 support on a retail POS platform (ORPOS/JM POS or a similar Java-based POS).
• Integration & Sync: Proven experience troubleshooting transaction sync and integration flows across register, Back Office, and Central Office - including RMS, RPM, RESA, payments, and compliance systems. • Retail Operations: Strong understanding of sales, returns, and Start Of Day (SOD) and End Of Day (EOD) workflows. • On-Call Coverage: Willing to work a 24x7 shift / on-call rotation supporting stores across multiple regions. Technical Skills: • Java & Microservices: Hands-on debugging of Java and Spring Boot applications - reading code, interpreting stack traces, and applying minor fixes.
• API & Integration: Proven troubleshooting of REST APIs, JSON payloads, and event / message-based sync flows. • SQL & Data Analysis: High proficiency in SQL/PL-SQL for data verification, transaction auditing, re...