Become Ciscos Network Technical Expert in Ottawa and tackle complex network challenges. This Senior Technical Expert role emphasizes security solutions and mentorship.

Youll be responsible for resolving critical network crises and providing strategic feedback to improve Cisco’s product offerings. Your role is pivotal in shaping engineering solutions while mentoring Technical Consulting Engineers to advance their skills. Your hands‑on experience with Cisco Security technologies will drive success in this high‑impact workplace.

Key Responsibilities

• Lead troubleshooting efforts for complex network topologies
• Resolve urgent customer issues with efficiency
• Influence Cisco’s product direction and service improvements
• Develop documentation and AI tools for better service delivery
• Mentor engineers and oversee community technical initiatives

Requirements

• Bachelor’s degree with over 10 y...