We're on the hunt for an Outbound & Inbound Customer Facilitation Specialist to join our Operations team. In this full-time role, you'll dive into the exciting world of clinical and pharmaceutical research, setting up appointments for medical tests and surveys, and managing data like a pro. If you're sincere, compassionate, and ready to make a difference, keep reading!
Make outbound calls to patients to generate interest in vaccination trials. Authenticate data collection forms and surveys. Ensure all CRMs are updated with accurate information and notes. Clearly communicate information to patients and doctors over the phone regarding the study. Ensure compliance with all company policies, procedures, and practices. O'Levels/Matriculation or above Excellent written and verbal English communication Availability to work five days a week 9 hours per day Must be Atleast 18 Years old and hold valid CNIC.
Perks of being an ibexian
Medical Insurance & OPD
Provident Fund with in...