Key Responsibilities Strategic & Operational Leadership
Deliver firm-wide strategy and business plans through effective leadership of the PA Services function.Develop and implement commercial and operational plans to ensure a resilient, future-ready service.Ensure consistent, high-quality service delivery aligned to business and client expectations.Maintain a strong understanding of practice group priorities, anticipating challenges and proactively responding.Continuously innovate and improve PA service delivery models.People Leadership & Talent Management
Lead, motivate, coach, and develop a high-performing and cohesive PA team.Manage performance robustly in line with HR policies, addressing issues promptly and constructively.Oversee recruitment, induction and integration of new starters within the service.Own the annual review and feedback process, prioritising talent management, retention, and su...