InvoCare is an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing.

About you:

You are an experienced people leader in a customer focused industry such as retail or hospitality. You are used to dealing directly with your customers and very much believe in leading from the front. You have led diverse teams and have a track record delivering commercial outcomes as well as positive experiences. Further you will have:    

• Experience monitoring, analysing and reporting on the performance of a location
• Experience developing and maintaining local business relationships
• Promoting a customer service culture and handling customer service complaints
• Experience identifying business development opportunities
• Understanding of relevant health, safety and environmental risks
• Ability to d...