Position Overview
Description We are looking for a detail-oriented part-time billing coordinator to support students and families with financial aid and billing-related questions in Cincinnati, Ohio. This is a Contract position focused on delivering responsive administrative support, reviewing documentation, and helping ensure funding information is handled accurately. The ideal candidate brings strong customer service skills, comfort with high-volume communication, and the ability to manage sensitive records with care.
Responsibilities:
β’ Guide students and families through financial aid and billing processes by explaining available funding options and responding to questions clearly and professionally.
β’ Review applications and supporting documents for completeness and accuracy, following established guidelines and timelines.
β’ Prepare and coordinate aid packaging details, including scholarships, grants, loans, and work-study support, while maintaining accurate records.
β’ Answer i...