The cashier/customer service associate is responsible for providing excellent customer service to our customers.
We are looking for someone to help with evenings and weekends 10-20 hrs/week.
Essential Functions:
- Provide excellent service to customers.
- Treat all team members, vendors, and customers with courtesy and respect.
- Greet and assist customers in a positive, approachable manner.
- Answer questions and resolve customer concerns.
- Advise customers on solutions to projects and problems.
- Offer solutions with add on sales when appropriate.
- Ask open-ended questions to ensure that customers receive proper assistance from department heads.
- Follow up.
- Communicate customer needs via intercom and two-way radios.
- Use two-way radios to communicate to yard team when customers are coming out.
- Provide proper loading paperwork to customers.
- Provide ...