Position Overview
Enhance your collections management skills with Ritchie Bros. as a Part-Time Collections Account Manager. Focus on collecting debts and resolving customer accounts effectively across various platforms.
Ritchie Bros. is seeking a self-motivated individual for a part-time role focused on early-stage collections of commercial and consumer accounts. This position emphasizes strong communication skills, excellent phone etiquette, and a keen ability to identify process improvements. As an Account Manager, you'll take initiative in problem-solving and maintaining payment negotiations while dealing with operational issues proactively.
Key Responsibilities: β’ Collect outstanding balances from commercial and consumer accounts β’ Prioritize and manage collection accounts within the team β’ Identify and recommend process improvements β’ Negotiate payment timelines and terms with customers β’ Track and report results using Excel and qualitative feedback
Requirements: β’ 5 year...