Job Title: Customer Service Agent

Company: Jazz Aviation LP (Jazz) – operating as Air Canada Express

Location: Sudbury, ON

Overview

Jazz Aviation is looking for a Customer Service Agent to join our team at the Sudbury Airport (YSB). In this role, you'll be the face of Air Canada Express, handling everything from check-in to boarding while keeping safety and service at the center of everything you do. This is an active, on-your-feet role. One minute you're greeting passengers and tagging bags through our web-based system, the next you're lifting a suitcase, pushing a wheelchair, or helping someone to their gate. The airport moves fast during arrival and departure windows, but you'll stay calm, organized, and customer-focused.

Responsibilities

• Using our airline computer system to make reservations and check fares


• Handle ticketing and complete daily sales reports

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