We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

• Receiving calls or any other kinds of customer interactions, and responding to customers’ inquiries, concerns, and/or complaints through phone or other media (e.g., email, online chat) following the standards set for call management, call accuracy, call handling, and email/messaging/data encoding accuracy.
• Receiving calls and responding to customers’ orders, inquiries, concerns, and/or complaints through phone following the standards set for call management, call accuracy, call handling and data encoding accuracy.
• Responsible for responding to customer phone of food order taking, follow ups, inquiries, complaints as well as empathizing with the customer concerns, clarifying and assessing customer needs, and re...