An exquisite country estate guesthouse in Somerset West, is seeking a dedicated and experienced Duty Manager to join their team. This is a permanent, in-office role that requires a 4-day work week from Wednesday to Saturday with flexibility regarding work start and end times.   The Duty Manager will play a crucial role in ensuring the smooth operation of the guesthouse and will be responsible for various tasks to enhance guest satisfaction and overall efficiency.   The Duty Manager will report directly to the Manager and work closely with her and the owners to deliver exceptional service.     Key Responsibilities:  • Host of the Guesthouse: Create a warm and welcoming atmosphere for guests, ensuring their needs are met promptly and professionally. • Check-In/Check-Out: Efficiently handle guest arrivals and departures, providing information and assistance as required. • Sales and Bookings: Manage online and telephonic reservations, upsell services, and promote the guesthouse to potentia...