As a Passenger Service Associate, you play a vital role in creating a pleasant experience for passengers’ departure. You will be a part of a dynamic team, working in an exciting environment where you can gain insight to ground handling operations in Changi Airport. You can look forward to career opportunities, attractive incentives and recognition.

You play a vital role in creating a memorable experience for all our passengers through a variety of quality passenger services. Your main roles and responsibilities involve:

• Greeting passengers upon their arrival and ensuring a smooth departure process.
• Offering check-in services at conventional counters and managing various flight and customer requests.
• Service ambassador to assist and guide passengers on the use of Self-Service Kiosk and Auto Bag Drops.
• Gate handling duties including verification of passenger itinerary and identity, communicating wit...