Description
Summary:
To serve as the key link between the Roadrunner organization and its Partner Carriers. This role will be based on site out of our Philadelphia, PA, location.
Critical Job Functions:
Developing and maintaining strong, mutually beneficial relationships that contribute to Roadrunner’s strategic goals and growth.Monitoring and reporting on partner performance.Providing administrative support to the assigned Partner Carriers.Troubleshooting solutions on problem shipments or issues that arise.Onboard new partners and train them on Partner Portal and daily expectations.Work closely with internal teams (operations, linehaul, sales, customer service, OS&D).Monitor and distribute daily, weekly, and monthly reporting to assigned Partner Carriers.Monitor and analyze various aspects of each Partners performance including OS&D/CSR, active shipments, admin imaging, CPOV, time...