JOB DESCRIPTION

Ensure external customer service, exceeding customer expectations and providing greater business opportunities in services to ensure site profitability.

• Acquire: In the learning phase to be able to apply the competence in work situations. Is able to apply the competence in work situations with help.
• Apply: Is able to apply the competence in work situations independently without help.
• Guide: Is able to apply the competence in work situations in extraordinary or complex conditions as well as to orient and guide other people.
• Transform: Is considered an expert and is able to drive the development of new concepts and methods.
• Innovate: Is considered an authority in the field, both internally and externally.

RESPONSIBILITIES

• Ensure follow-up to the workshop process.
• Ensure constant communication between the customer and the workshop to level workloa...