Parts Counter Person
Position Summary We’re looking for a sharp, customer-focused Parts Counter Person to join our Infiniti dealership team.
You’ll be the go-to expert helping both Infiniti owners and professional technicians find the exact Genuine Infiniti parts they need — quickly, accurately, and with top-tier service.
Key Responsibilities
- Greet and assist retail customers and wholesale technicians at the counter and over the phone
- Use Infiniti’s EPC (Electronic Parts Catalog) and other manufacturer systems to identify and locate parts
- Provide accurate pricing, availability, and technical part information for all Infiniti models
- Process sales, returns, warranty claims, and core returns efficiently
- Pull, tag, and stage parts for customer pickup or delivery
- Place special orders and track backord...