He/ she is responsible for filling parts orders over phone or over the counter. Will advise customers of needed parts according to description or malfunction. Needs to be able to operate a forklift. Also perform duties necessary for the smooth operation of the parts department.
DUTIES & RESPONSIBILITIES
Answer customer’s phone calls and fill order from stock parts.Help customers on parts counter and shop counter.Read catalog, microfiche viewer, or computer for replacement part numbers, availability, price and substitutions.Advise customer on substitution or modification of part when replacement is not available.Advise customer of any quality improvement or service bulletin on part replacement.Examine returned part or core to determine if defective and exchange part for refund.Stock parts according to part number sequence.Use precision measuring instruments ...