Position Overview
**Job Title: Parts Counterperson / Counter Sales Associate**
**Job Description**
The Parts Counterperson / Counter Sales Associate manages the sales counter at a wholesale HVAC distributorship, supporting multiple brands of equipment, parts, and supplies. This role focuses on delivering excellent customer service in a sales-driven environment while supporting inventory control, warranty administration, and safe warehouse operations.
**Responsibilities**
+ Provide strong customer service to walk-in and telephone customers by identifying product and service needs and offering timely, accurate support.
+ Interact daily with internal and outside sales teams, vendors, and contractors to coordinate orders, resolve issues, and support ongoing business relationships.
+ Complete the full sales order process for customers, including order entry, product selection, and payment handling, while actively up-selling associated items.
+ Assist customers wit...