Parts Customer Care Rep

Location:
Hicksville, NY, US, 11801

**Job Posting External**

**Job Duties**

+ Answer and process incoming parts calls from customers and service technicians.
+ Pull orders, receive and put up stock.
+ Order parts and develop relationships with Crown factory and outside vendors.
+ Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests.
+ Maintain direct contact with current and prospective customers.
+ Prepare customer quotes.
+ Process paperwork.
+ Inventory control to include cycle counts of stockroom, vans and customer consignments.

**Minimum Qualifications**

+ High school diploma or equivalent
+ Valid driver's license and good driving record

**Preferred Qualifications**

+ Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer sk...