Parts General Helper

Location: Audi Vaughan, Vaughan, ON L4K 2M9

As a Parts General Helper you will be responsible for supporting multiple areas of the parts department, such as shipping and receiving, online parts sales, answering wholesale calls, and assisting at the back and front counters.

What You'll Do

• Answer telephone and greet customers in a friendly and professional manner in accordance with Incoming Telephone Call (ITC) standards.
• Communicate effectively with customers and vendors via phone, in-person or email.
• Assist customers by answering questions, checking stock availability, and taking parts orders in a quick, friendly and professional manner in accordance with Initial Customer Contact (ICC) process.
• Maintain clean and professional appearance of counter, work area and stockroom.
• Interact with Service Team to coordinate parts for vehicle repair and service.
• Order parts from s...