User Experience Researchers Pte.Ltd is seeking a Hypercare Support Specialist based in Sepang, Malaysia. The role involves providing frontline support to end users for device registration and passkey setup using Microsoft Entra ID and Microsoft Authenticator.

The ideal candidate must possess strong analytical and troubleshooting abilities, complemented by excellent customer service and communication skills. Experience with Microsoft Entra ID and passkey concepts is essential for success in this role.