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Patient Access Customer Service Representative

Company

R1 RCM

Location

Austin, TX

Posted

June 12, 2026

Position Overview

**Location: Ascension Seton Northwest Hospital**

**Shift: Full Time, Monday-Friday 6:30am-3:00pm**

Are you passionate about helping people during critical moments while building a career in healthcare customer service? We are the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups.  At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.

As a Patient Access Representative, you will be the first point of contact for patients, ensuring they receive fast, compassionate, and accurate access to care.

This is more than registration — it’s a frontline healthcare customer service role where you directly impact patient experience, hospital operations, and revenue cycle success.

**What You’ll Do:**

+ Provide **exceptional customer service** and a...

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