At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.
Connect serves as a healthcare contact call center, centrally situated in downtown Boise. As the primary gateway to our patients' healthcare journey, we play a crucial role in facilitating their experiences.
Available shifts
* 32 hours per week: Wednesday-Friday 12pm-9pm and Saturday, 10am-5:15pm
* Extra pay for night shift from the hours of 6pm-9pm
* Extra pay for weekend shifts
What you can expect from this role
* Provide extensive support via phone and online channels to patients and healthcare providers
* Manage scheduling logistics, referral coordination, and registration, collaborating with providers and facilities to optimize workflow and minimize delays
* Foster community engagement to bolster patients' healthcare journey
* Use a variety of technologies, tools and resources ...