Position Overview
Description We are looking for a dedicated Patient Access Specialist to join our team in Lewiston, Maine. In this long-term contract position, you will play a key role in ensuring seamless admission processes for patients receiving hospital services. This role requires a commitment to providing exceptional customer service, adhering to organizational policies, and maintaining regulatory compliance.
Responsibilities:
β’ Accurately assign medical record numbers (MRNs) and perform compliance checks while delivering clear patient instructions.
β’ Collect and verify insurance details, process physician orders, and utilize overlay tools to ensure accurate data entry.
β’ Pre-register patient accounts prior to visits, including outbound calls to gather demographic and financial information.
β’ Explain consent forms, patient education documents, and other required materials to patients, guarantors, or legal guardians, obtaining necessary signatures.
β’ Review insurance eligib...