Responsibilities:
Supervises and monitors the Patient Access Specialist team for inbound and outbound scheduling, rescheduling, cancellations, pre-registration, and insurance verification.
Ensures timely and accurate scheduling with patients, physician practices and ancillary departments in accordance with the order.
Partners with ancillary departments in Florence, Cheraw, Clarendon, Darlington. Dillon, Loris, Seacoast and Carolina Forest ensuring the specific templates meet patient and facility needs. 
Proficient knowledge with scheduling KPI’s with proactive suggestions on improvement opportunities.
Ensures the timely completion of all Schegistrar work queues.
Leads frequent discussions with ancillary departments highlighting trends and opportunities.
Performs quality assurance audits of scheduling team via shadowing and the pulling of recorded calls.
Completes yearly evaluations in a timely manner while also continuously coaching and developing ...