**Job Description:**
Provides extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary interpersonal skills, and the ability to resolve complex issues in a timely and accurate manner.
**Essential Functions**
+ Identifies appropriate payment details and saves back-up as appropriate.
+ Researches, validates and makes adjustments to payment postings. Follows up in accordance with procedures and policies with an overall goal of account resolution.
+ Utilize resources to find payment documentation- Interpret payer contracts to ensure all codes on patient's account match contracts.
+ Initiates payer recoupments, payer refunds, and patients refunds where applicable. Follows up in accordance with procedures and policies with an overall goal of account resolution.
+ Abel to navigate various payer claim portals and understand payer functionality.
+ Interacting with...