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Patient Account Representative FT (In Person)

Company

Exceptional Healthcare Inc.

Location

Dallas, Texas

Posted

July 05, 2026

Position Overview

As a Patient Account Representative, you'll be a guiding force behind efficient patient billing and account management.  Your responsibilities will span the entire account lifecycle - from processing claims and collecting payments to resolving issues and addressing patient inquiries with empathy and clarity.


Day-to-day, you'll leverage your expertise to:



  • - Process and manage patient claims accurately and efficiently - Collect payments, negotiate overdue balances, and assist with repayment structures - Generate bills and explain insurance benefits to patients - Resolve account-related issues promptly with patients and insurance companies  To thrive in this role, you'll need: - A High School Diploma or GED and relevant experience in medical billing, collections and customer service.  - Computer proficiency with EMRs and Microsoft Office Suite - Excel, Word, Outlook - Strong understanding of insurance reimbursement procedures and revenue cy...

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