**Job Family** **:**

Patient Account Representative

**Travel Required** **:**

None

**Clearance Required** **:**

None

**What You Will Do** **:**

The **Insurance Patient Account Representative** is an extension of a client’s business office staff. Representatives are responsible for taking in-coming and making out-going calls to patients and insurance companies to resolve account balances. All client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned.

**Essential Job Functions**

+ Facilitates the billing and collection processes of outstanding accounts receivable
+ Communicates with internal and external contacts to explain primary, secondary and tertiary billing, collection and resolution of claims including Medicare and other government and nongovernment accounts
+ Monitors daily queues for customer services/quality and productivity to ...