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Patient and Family Liaison

Company

Trinity Health

Location

Silver Spring, MD

Posted

July 06, 2026

Position Overview

**Employment Type:**
Full time
**Shift:**

**Description:**
The Emergency Department Patient and Family Clinical Liaison (PFCL) serves as a liaison between patients, families, and the healthcare team. The PFCL enhances communication between the healthcare team and patients and their families. by interpreting and explaining hospital processes, providing frequent status updates pertaining to the patient’s treatment plan and resolving patient problems and concerns.

**Position Highlights:**

+ **Shift:** 3 (12) hour shifts (typically weekends included)
+ **Benefits:** Medical, Dental & Vision, PTO, Free Parking, Metro Access, Tuition Reimbursement, 403(b)
+ **Advancement:** Career growth opportunities
+ **Location:** Holy Cross Health has two hospitals and four healthcare centers all a short driving distance from Washington DC and Baltimore, MD

**Responsibilities:**

+ Helping the ER staff by being able to take the extra ...

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