About the Role

We are seeking a Patient Care Administrator to join a healthcare operations team that supports patients throughout their end-to-end care journey. This role is ideal for professionals with strong BPO experience who are comfortable handling international accounts, managing sensitive information, and delivering excellent service in a fast-paced environment.

You will act as a key point of contact for patients and internal stakeholders, ensuring appointments, referrals, and records are handled accurately, efficiently, and with care.

Key Responsibilities

• Support patients throughout their healthcare journey by providing timely and accurate administrative support

• Input, update, and maintain patient referral data across internal systems with high accuracy

• Book and manage patient appointments in line with service-level agreements and best-practice standards

• Communica...