We’re Hiring: Patient Care Associate (Day Shift, Fixed Weekends Off!)

Are you an empathetic communicator with a background in healthcare who can provide international customer support? We are looking for passionate Patient Care Associates to join our growing team and support patients across the USA from our office in Bangalore. If you thrive in a role where your compassion makes a real difference every day, we want to hear from you!

What You’ll Do (The Role):

• Inbound Support: Answer incoming calls from patients across the US, obtaining their information and understanding their medical concerns.
• Appointment Coordination: Gather detailed symptom information and book doctor appointments with the nearest care facilities.
• Patient Navigation: Coordinate seamlessly with patients, caregivers, and family members throughout the booking process.
• Emergency Assistance: Provide critical, calm assistance during emergen...