Patient Care Coordinator / Front Desk Check-In
SWICFT Cardiology, located in downtown Naples, is actively seeking a Patient Care Coordinator/Check-out for a busy cardiology practice. Looking for a candidate with a specific skill set to work closely with patients in a concierge level care setting.
Responsibilities:
- Answer patient calls efficiently ensuring patients are able to speak with a team member throughout the day in a timely, polite, and professional manner.
- Communicate with patients in a courteous, professional, cooperative, and mature manner.
- Accurately take messages and convey information to physician, medical assistant or patient.
- Coordinate testing/patient appointments within office and/or with outside imaging centers if needed.
- Schedule and reschedule appointments as needed.
- Recognize and respond appropriately to urgent situations.
- Collect and input insurance in...