Job Title: Patient Service RepresentativeJob Description
We are seeking a compassionate and detail-oriented Patient Service Representative to join our team. The successful candidate will handle a high volume of inbound calls, providing exceptional service to patients, families, and caregivers across our health system. This role is vital in ensuring timely access to care and enhancing the patient experience.
Responsibilities

+ Answer a high volume of inbound calls, serving patients, families, and caregivers.

+ Provide compassionate, patient-centered service by actively listening and understanding each caller’s unique needs and preferences.

+ Schedule appointments accurately and efficiently to promote timely access to care.

+ Serve as an advocate for patients by guiding them through services, providers, and next steps.

+ Enter and validate demographic, insurance, and appointment information to ensure accurate patient records and system i...